Customer responsiveness & satisfaction is the key of our success, our customer is our best sales & marketing channel; most of our new customers are generated through referrals by one of our existing satisfied customers.
We treat every client and business as a unique situation. With this in mind, we do not force a packaged solution that may be similar to another. Each solution is uniquely designed with the scope and demand of our customer business needs and requirements.
“Like many companies, we've endured many changes in the past few years. POINTEC has assisted us at every turn - working to ensure our network and data were always available and protected. I find their service to be professional reliable and I highly recommend them as an excellent IT vendor. OZCO Company has used the services of POINTEC since 2010 for OZCO and its group of companies. We have been extremely satisfied with the services they have provided during this time. POINTEC has provided the resources to solve complex problems as well as providing resources for new technology, on-going support and maintenance. We find them to be very flexible in responding to the level of support we require both in terms of time and expertise."
"Proactive responsive professional Services & support!
A higher recommendation could not be bestowed on POINTEC, I’d conceder POINTEC the Swiss Army Knife in IT Communications Support and services, that actually cares about what I need and not just closing a sale."
M.A Abudawood & Partners for Industry Co.
"We are very satisfied and happy to have found POINTEC as our IT solutions & system integrators partner. The best thing is the excellent customer service we have gotten from the POINTEC support team. Their knowledge and flexibity, from solution design to supporting the finished product is excellent."